Carolina Felix

Carolina Felix

Senior Business Development Manager

Carolina Felix is Senior Business Development Manager for the Investigations, Diligence, and Compliance practice, based in Mexico City. As a Certified Fraud Examiner and holder of a master’s degree in Innovation, she leverages her extensive international experience in business development and client relationship management to provide strategic consulting services in Mexico and Texas.

Carolina excels in identifying client needs, developing tailored solutions, and fostering long-term partnerships to support compliance and investigative initiatives. She is adept at bringing the right specialists to clients, ensuring they receive expert guidance and support.

With over 16 years of experience in highly competitive markets and expertise in compliance investigations, due diligence solutions, risk management and B2B as well as SaaS consulting, Carolina contributes to providing clients with tailored solutions that strengthen strategic decision-making.

Prior to her current role, Carolina was Senior Associate at Kroll Mexico, where she was part of a team managing complex investigations involving fraud, corruption and sexual harassment and conducting in-depth analyses to mitigate business risks. Before that she was a Program Specialist at the U.S. Embassy in Mexico, where she monitored bilateral programs and presented results to senior officials. 

Carolina has successfully contributed to expanding the client base in Latin America, positioning innovative products for various sectors including finance, food and beverages, fintech, technology, BPOs and manufacturing. She holds a master’s degree in innovation for enterprise development from Monterrey Institute of Technology and Higher Education, and has specialized training in fraud analysis, compliance and consultative advisory.

Carolina is bilingual in English and Spanish and is currently learning Brazilian Portuguese. She is also a Certified Fraud Examiner (CFE) and a member of the Diversity, Equity and Inclusion (DEI) Committee at the World Compliance Association, Mexico Chapter, where she supports initiatives that promote equality in the business and compliance sectors.



Investigations, Diligence and Compliance

Kroll’s Investigations, Diligence and Compliance practice leverages our best-in-class multi-disciplinary team to help businesses, law firms, financial institutions, private equity firms, government agencies, non-profit organizations and individuals meet their most critical challenges.

Compliance Risk and Diligence

The Kroll Investigations, Diligence and Compliance team partners with clients to anticipate, detect and manage regulatory and reputational risks associated with global ethics and compliance obligations.

Compliance and Regulation

End-to-end governance, advisory and monitorship solutions to detect, mitigate and remediate security, legal, compliance and regulatory risk.