Jennifer brings more than two decades of experience leading global business operations across the professional services and technology industries. Jennifer joins Kroll from Amazon Web Services (AWS), where she led Business Services and Modernization for AWS Professional Services. In that role, she was responsible for the strategy, operations and systems for AWS’ professional services business, ProServe.
Before joining AWS, Jennifer served as the Chief Operating Officer for the Americas at Genpact, where she was responsible for client delivery along with strategy and transformation efforts for the company’s delivery operations. Prior to that, she held the position of Chief Operating Officer for Infor Services, overseeing global business operations for Infor’s cloud, consulting and support business. Additionally, Jennifer held several senior leadership roles at SAP, where she drove global business operations, new product launches, large enterprise go-to-market programming and mergers and acquisition integration.
Jennifer’s career began as a management and systems consultant, and she has since demonstrated her ability to scale global operations, lead successful merger and acquisition integrations, and implement digital solutions to enhance efficiency and productivity. Jennifer’s passion lies in driving transformational change at scale within complex, global and diverse businesses.
Jennifer holds a B.S. Degree in Management Science & Information Technology from Virginia Tech University.
